Refund policy

Refund and replacement policy

Every item in the 1991 Archive is printed on demand specifically for your order, so we don't hold stock and nothing is resold. This policy sits alongside your rights under applicable consumer protection law — it does not replace them.

If something is wrong with your order. If your item arrives damaged, misprinted, defective, or isn't what you ordered, email us within 30 days of delivery at marketing@bodypoint.com with your order number and a photo. We'll either send a replacement or refund you in full - your choice. You don't need to send the original item back, and there's no return shipping to pay.

If your order never arrives. If tracking shows no movement for 10 business days, or the parcel is marked delivered but you don't have it, email us and we'll replace or refund the order.

Sizing and change of mind. Because each piece is printed on demand, we're not able to accept returns or exchanges for sizing or change of mind. Please check the size guide on the product page before ordering - and if you're between sizes or unsure, email us before you buy and we'll help you choose.

Cancellations. Orders go into production quickly. If you need to cancel, email us within 12 hours of ordering and we'll cancel it if production hasn't already started.

Refund timing. Approved refunds go to the original payment method and typically appear within 5-10 business days, depending on your bank.

Contact. marketing@bodypoint.com - we aim to reply within 2 business days. If email isn't accessible for you, say so however you can reach us and we'll find another way.